In today’s world
with technology growing at a brisk pace, no business plan or business strategy
is perpetual. With the introduction of new, small but audacious firms having a dynamic
approach to their business the big behemoths are under threat of revising their
business strategies periodically. A new business term “agile strategy” is
becoming a buzz word in the corporate world which is revolutionising the
orthodox thinking of various businesses and their modus operandi. Customers
today are becoming very peculiar to their needs and are not ready to compromise
on their existing options. They are more inclined towards the individualised
tweak of the product and the entire campaign by a company starts revolving
around the individual needs of a consumer and hence the agile marketing which
takes care of the two way interaction with the customers and use their existing
limited resources in the best possible way to cater to the largest number of
the consumer base. The orthodox methodology involves designing a mass campaign
for a large consumer base and be indifferent to the individual requirements of
a consumer. This perception of the marketers requires to be changed and agile
marketing plays a handy role in doing so by reaching out to each individual
customer and trying to provide them the highest levels of satisfaction.
The very first
step in agile marketing is to use existing resources to satiate consumer needs
in the best possible way. Most of the other marketing concepts remain the same
adapting to the changing demands of consumers.
Agile marketing
revolves around needs of a consumer. As the needs of the consumer and the
experience of the customers in buying and using the product becomes a decisive
factor for a company while designing their advertisement campaign the priorities
for a marketer begins to change with the trend from the existing and robust
strategies. It all works on aligning marketing with the business and sales
goals of the organisation along with doing the job at a brisk pace and then
documenting the results with transparency and a lot of accountability.
In agile
marketing, a company starts with the marketing backlogs which is the list of
all the potential activities which a company can do. The backlogs go on to
become the “wish list” for the company and they have to work hard to fulfil
this wish list. Unlike agile marketing other strategies break the target into
various minute pieces and tries to achieve them sporadically.
The first help
which a company gets by adopting agile marketing is to break the jinx of
thinking in a traditional fashion and start thinking on new lines. The biggest
advantage of agile marketing is that it reduces any misunderstanding between
marketers and consumers. In agile marketing, the marketing team meets with the “executive
management for sales” for 30-60 minutes & then decide upon what are they
working on and sets up a new priority. The team tries to add new ideas to the
backlog (wish list) and starts working on the same as soon as possible. The
duration of this work is 2-4 weeks.
This duration of
2-4 weeks is called a “sprint”, after the sprint is over a review team is
called upon which comprises of the executive management and the sales personnel
who take a call on the work of the sprint team and different thoughts are
shared at the same platform following which remarks are given. The entire
review system is done in order to keep the sense of transparency and accountability
intact. The review for such a sprint becomes important as it clarifies how the
priorities work and what all new fundamentals are to be added for the future in
order to make such a sprint successful.
For the
marketing team it becomes very important to have a fair knowledge of the
customers’ requirements and their take on the products or the services offered.
In this short span (sprint) of 2-4 weeks the marketers are the best judge to understand
the ongoing trend. Thereafter a decision is made regarding the existing
marketing strategies and what all changes in the strategies and the priorities
can be brought about, in order to cater to their consumers in the best possible
way with the existing limited resources.
There have been
many instances when a company’s marketing wing came out with a new technology
and the marketing campaign for the same, for a very small period of time and tried
to gauge the thinking of consumers thereby trying to build upon the genuine
responses received from their customers.
So, for a
company, big or small, “Agile Marketing” is effective.
1 comment:
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