Showing posts with label Gautam Gopal. Show all posts
Showing posts with label Gautam Gopal. Show all posts

Monday, November 23, 2015

Ishtihaar- A market fit for your product || Gautam Gopal || IIM Shillong || September October 2015 edition


A MARKET FIT FOR YOUR PRODUCT

In today’s world marketers in order to gain more profit out of their product, promote the product and try to take advantage of economy of scale by standardising the product. So is there any scope for Niche market in present world? Why should a company go for Niche Marketing rather than Mass Marketing?

Above questions are really troublesome for a marketer and the solutions to them are never easy. There is no formula to define that either Mass Marketing or Niche Marketing is more effective. We can only analyse that under what conditions a Niche Marketing can turn out to be an effective tool to marketers. 

Niche Marketing is to target narrowly defined customer group in search of specific mix of benefits by dividing a segment into sub-segments. It is very important that a subsegment is being defined for the product where customers have specific set of needs and are willing to pay premium amount for the product. This is because the product is a specialised one, which is totally missing in Mass Marketing where a product is more standardised and less specialized. 

There is a lot of healthy examples of Niche Marketing with specified target group and making most of its product specialization. For e.g. Krack cream from Paras Pharmaceutical is one of the examples of having a niche market product. It clearly targets women with cracked feet and it is very specific in the sub-segment with minimal
competition. If one is allowed to think of a competitor, it would be hard to do so. Krack cream has been a successful venture in Niche market. As a 25 gram Krack cream tube would cost around INR 61 whereas 25 gram tube of “Fair and lovely advanced Multi Vitamin Fairness solution” would cost only around INR 47. This is a clear contrast effect of a Niche marketed product and a mass marketed product. Krack cream may not be as popular as Fair and lovely but earns more, makes more out of the same quantity, reason being it is a specialised product and the need for the two products are different so it exploits its Niche market presence in the segment. 

Another good example of Niche Marketing is “Vanish Stain Remover” which is applicable for the clothes with strong stain on them which are not easily removable with normal detergent. It may not be suitable for daily wash of clothes. Vanish enjoys its supremacy in Niche Market which it belongs to, as compared to any other detergent (mass market). Lack of competition and it being a specialized product give it a price premium advantage. A 900 gram pack of “Vanish Shakti O2 fabric stain remover” is priced as INR 320 where as one of the premium segment detergent “Surf Excel Matic Front Load’s” 1 kg pack is priced at INR 205: showing a clear cut advantage of a Niche market product over a Mass market product. There are a host of other examples i.e. Godrej Ezee, Medicines, organic or natural food (fruit juice etc.)

With the advancement of technology and globalisation the products will keep on becoming cheaper and better but Niche Market will keep on enjoying its premium position. Marketers need to keep on promoting their product in a creative and comprehensive manner. Marketers should also keep trying to bring some changes in the product with time. No market is safe against competition, as competition is bound to creep in and make a niche market product a mass market product, as has happened in case of “Iodex”. So it is very important that marketers keeps a keen watch on changing trend and keep positioning and repositioning its product in order to cater to larger consumer base in niche market before it gets crowded by fresh competitors.
 

Logoistic - Airtel || Gautam Gopal || IIM Shillong || August 2015 edition

Airtel India’s leading Telecommunication Company has expanded its operations in many other countries and is presently operating in more than 19 countries in Asia and Africa. The pace at which Airtel has spread its wings is truly remarkable and this goes on to prove their metal in the field of telecommunication business. In the year 2010 Airtel’s subscriber base touched the 200 million mark which led them to change their logo. They switched from their Traditional Airtel logo which had black and white lettered on white and red background respectively to white lettered on a red background with a different “a” on it. What is the relevance of doing so? What did earlier logo symbolise? In what way does the new logo make difference? 

Pre 2010 logo 
Airtel came into picture in the year 1995 when the call rates were really high and the
subscribers were ignorant of the various application of mobile phones and the network provider’s services. Airtel being the budding company needed to show a lot of commitment to build a new subscriber base for them. Airtel came up with its first logo having two swoosh design, the idea behind having this logo was to represent coming “era” which went in tandem with their positioning, the tagline “touch tomorrow”. In the year 2000 in order to rebrand itself Airtel had gone for a logo change. This logo was a symbol of innovation and leadership and was also called “flag logo “because of its appearance. The red dot over black “I” symbolised the importance of “innovation “which the company stands for, resulting in a sea change in their services. They took up the responsibility of educating its consumers through various campaigns about their services like – roaming, international calling, coverage area etc. 

Post 2010 logo 
With the changing era and of mobile communication Airtel made another logo change. The new logo is called the “wave” and the whole rebranding campaign was done at a cost of around INR 300 crore with a new tune composed by A.R Rahman going along with its launch. There are various other attributes that the new logo depicts which includes the feeling of being alive because of the curved “a” which depicts dynamism. The name was coined through an online contest “The name game “which lasted for six months and had seen a mammoth participation of almost 1.5 lakh consumers. The campaign created a positive buzz in public. Contrasting colour combination of red and white, where “red “colour in the logo depicts passion and strength, which is the salient feature of Airtel since its inception in 1995. The management believes that the alive nature of the logo brings customer closer to them. The new unboxed logo means freedom from boundaries as Airtel has found its presence as a leading
telecommunication company in multiple nations. The new logo resembles Vodafone and Videocon logo which has disappointed many but the way Airtel has been repositioning itself from “Touch tomorrow“ to “Express yourself” It is totally justified how the brand has evolved from being local to international. Overall one can say that it is a positive step by Airtel to celebrate its 200 million consumer base. The rebranding strategy which it’s following through remodelling its logo is a step-stone towards a mark of globalisation and it’s a statement to other global players that Airtel will target the global market in their quest of becoming the global market leader.