Logoistic - McDonald's || Mohammed Fahd || IIM Shillong || September October 2015 edition

McDONALD'S - I'M LOVIN' IT

McDonald’s is one of the world’s most popular Quick Service Restaurants (QSRs). The industry giant has its presence in 119 countries & this extensive network has not only benefited the company but also economics wherein the Big Mac Index was introduced as a measure of purchasing power parity (PPP). The company was founded in 1940 as a barbecue diner by Maurice & Richard McDonald & was later morphed into a hamburger joint before it was ultimately purchased by businessman Ray Kroc who saw immense potential in a chain of hamburger restaurants. He revamped the company & gave it a new direction which has led to McDonald’s becoming the behemoth that everyone’s familiar with. 

The History Behind the Logo 

The McDonald’s “Golden Arches” is one of the most widely recognised logos in the world. Its simplicity & its representation of the letter ‘M’ in the golden colour of the company’s iconic French fries immediately generates brand recall. However, the logo that has faithfully represented the company in the 21st century has not been its flag-bearer since the company’s inception. In the olden days when the company was owned by the McDonalds & didn’t even have fries in their menu, the logo was “Tubby chef Speedee”. 

The logo was meant to represent the quick service offered at McDonald’s & the winking chef tried to communicate that very message to the patrons. During this time period barbecue was removed from the menu to improve service times & the focus shifted to the company’s hamburgers. 

It was not until 1961, that the “Golden Arches” logo was introduced. Inspired from one of the company’s most popular & distinctive outlets the arches which were designed by Stanley Meston, appealed to the imagination of the then new owner of the food chain, Ray Kroc, & the logo’s perception as the letter ‘M’ convinced him that this should be the new logo. 

Between 1960-1996 the logo underwent many minor changes. A blue outlining circle was the 1st followed by a standalone version of the arches with the company’s name removed too. This was followed by a removal of the strikethrough between the arches & the emboldening of the ‘M’ as the company emboldened its international presence in Europe & entered developing markets in Asia & the resulting logo was increasingly similar to the one that would come to define the company 2003 onwards. 

During this time period the company also introduced a mascot in Archie McDonald, a pre-cursor to the company’s popular jester & present-day mascot, Ronald McDonald. 

1993-Present 

The company kept toying with the arches after 1993 & had different variants in different countries to adjust to local conditions. A number of renditions were also introduced in USA, with the M being emboldened & getting an outer shade initially followed by a re-introduction of the company name beneath the arches. 

However, the most successful change to the logo was brought about in 2003 when the company added the tagline – “I’m lovin’ it”. A red square in the background which was present in some countries was removed & a background shadow was added for extra effect. The “I’m lovin’ it” campaign was the company’s 1st global campaign & evolved the logo into one that would last till the present day. 

The logo was a start of a new chapter for the company following allegations of spreading obesity. In 2008, the company also launched the “What we’re made of?” campaign to ensure their customers that McDonald’s was not the reason for rising obesity in USA & that given the company’ ingredients it was perfectly safe to consume it’s products a few times a week. 

This was also followed by an introduction of its breakfast menu involving salads & fruits to adjust to the more health-conscious needs of its modern day consumers.

Logoistic - Airtel || Gautam Gopal || IIM Shillong || August 2015 edition

Airtel India’s leading Telecommunication Company has expanded its operations in many other countries and is presently operating in more than 19 countries in Asia and Africa. The pace at which Airtel has spread its wings is truly remarkable and this goes on to prove their metal in the field of telecommunication business. In the year 2010 Airtel’s subscriber base touched the 200 million mark which led them to change their logo. They switched from their Traditional Airtel logo which had black and white lettered on white and red background respectively to white lettered on a red background with a different “a” on it. What is the relevance of doing so? What did earlier logo symbolise? In what way does the new logo make difference? 

Pre 2010 logo 
Airtel came into picture in the year 1995 when the call rates were really high and the

subscribers were ignorant of the various application of mobile phones and the network provider’s services. Airtel being the budding company needed to show a lot of commitment to build a new subscriber base for them. Airtel came up with its first logo having two swoosh design, the idea behind having this logo was to represent coming “era” which went in tandem with their positioning, the tagline “touch tomorrow”. In the year 2000 in order to rebrand itself Airtel had gone for a logo change. This logo was a symbol of innovation and leadership and was also called “flag logo “because of its appearance. The red dot over black “I” symbolised the importance of “innovation “which the company stands for, resulting in a sea change in their services. They took up the responsibility of educating its consumers through various campaigns about their services like – roaming, international calling, coverage area etc. 

Post 2010 logo 

With the changing era and of mobile communication Airtel made another logo change. The new logo is called the “wave” and the whole rebranding campaign was done at a cost of around INR 300 crore with a new tune composed by A.R Rahman going along with its launch. There are various other attributes that the new logo depicts which includes the feeling of being alive because of the curved “a” which depicts dynamism. The name was coined through an online contest “The name game “which lasted for six months and had seen a mammoth participation of almost 1.5 lakh consumers. The campaign created a positive buzz in public. Contrasting colour combination of red and white, where “red “colour in the logo depicts passion and strength, which is the salient feature of Airtel since its inception in 1995. The management believes that the alive nature of the logo brings customer closer to them. The new unboxed logo means freedom from boundaries as Airtel has found its presence as a leading

telecommunication company in multiple nations. The new logo resembles Vodafone and Videocon logo which has disappointed many but the way Airtel has been repositioning itself from “Touch tomorrow“ to “Express yourself” It is totally justified how the brand has evolved from being local to international. Overall one can say that it is a positive step by Airtel to celebrate its 200 million consumer base. The rebranding strategy which it’s following through remodelling its logo is a step-stone towards a mark of globalisation and it’s a statement to other global players that Airtel will target the global market in their quest of becoming the global market leader.